Privacy policy

Privacy Policy

Last updated: December 10, 2025

This Privacy Policy describes how MyProPeptides (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use any features or tools we provide, make a purchase, create an account, contact us, or otherwise interact with our online store and related services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide a secure shopping and account experience.

If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy controls with respect to how personal information is collected, processed, stored, and shared.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to information that identifies, relates to, or could reasonably be linked to you. Personal information does not include de-identified, aggregated, or anonymized data.

Depending on your interactions with the Services and applicable laws in your region, we may collect or process the following categories of personal information:

A. Contact Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

B. Financial Information

(Processed securely through Shopify and third-party payment providers)

  • Credit or debit card numbers

  • Financial account information

  • Transaction details

  • Payment confirmations

C. Account Information

  • Username and password

  • Saved preferences and settings

  • Security questions (if applicable)

D. Transaction & Shopping Activity

  • Products viewed, added to cart, saved, or purchased

  • Wishlist items

  • Returns, cancellations, and exchanges

  • Purchase history

E. Communications

  • Information included when you contact us

  • Customer support messages

  • Email or SMS responses

F. Device Information

  • IP address

  • Browser type

  • Device identifiers

  • Network information

G. Usage Information

  • How you interact with our website

  • Pages visited, links clicked, timestamps

  • Behavior analytics and logs

2. Sources of Personal Information

We may collect personal information from:

A. Directly from You

When you create an account, make a purchase, sign up for marketing, or contact us.

B. Automatically from Your Device

Through cookies, pixels, tags, and similar tracking technologies as you browse or interact with the Services.

C. Service Providers

Shopify and other partners who process information on our behalf (e.g., payments, analytics, shipping, emails/SMS).

D. Third-Party Partners

Marketing partners, advertising platforms, or integrations you authorize (e.g., social login tools).

3. How We Use Your Personal Information

We may use your personal information for the following legitimate business purposes:

A. To Provide, Customize, and Improve the Services

  • Processing orders and payments

  • Fulfilling and shipping purchases

  • Managing your account

  • Providing personalized recommendations

  • Saving preferences and cart items

  • Handling returns and customer service

B. Marketing and Advertising

  • Sending emails, texts, or postal mail promotions

  • Personalizing ads across our website and third-party platforms

  • Recommending products based on browsing or purchase history

You may opt out of marketing communications at any time.

C. Security & Fraud Prevention

  • Verifying your identity

  • Preventing fraudulent or harmful activity

  • Protecting the integrity of our Services
    You are responsible for safeguarding your account credentials.

D. Customer Communications

  • Responding to inquiries

  • Sending order updates, confirmations, and support messages

E. Legal Compliance

  • Responding to legal requests or court orders

  • Complying with applicable law

  • Investigating potential policy violations

4. How We Disclose Personal Information

We may disclose your personal information to:

A. Shopify

As our e-commerce platform, Shopify collects and processes data to provide and enhance the Services.
Shopify may use behavioral data across merchants to improve analytics and safety systems.

B. Service Providers

Who assist with:

  • Payment processing

  • Shipping & fulfillment

  • Data storage

  • Analytics

  • Advertising technology

  • Customer support

C. Business & Marketing Partners

To deliver personalized advertising, analytics, and promotional services.

D. With Your Consent

Including social media integrations, review platforms, and optional features requiring data sharing.

E. Corporate Affiliates

Within our business group for operational purposes.

F. Legal or Business Transactions

Including compliance requests, mergers, acquisitions, restructuring, or protection of rights.

5. Relationship with Shopify

Our store is hosted by Shopify. Shopify collects information about your device and interactions with our store to provide, protect, and enhance the Services.
This may include sharing data across merchants for analytics, personalization, and fraud prevention.

Shopify is considered an independent controller for these activities.

To learn how Shopify handles data:
https://www.shopify.com/legal/privacy

To exercise Shopify-specific rights:
https://privacy.shopify.com

6. Third-Party Websites

Our Services may contain links to third-party websites or platforms.
We are not responsible for the privacy practices, content, or security of those sites.
Your interactions on third-party platforms are governed by their privacy policies.

7. Children's Data

The Services are not intended for children, and we do not knowingly collect information from individuals under the age of majority in your region.

If a child has submitted information, please contact us so we can delete it.

8. Security & Data Retention

We take reasonable administrative, technical, and organizational measures to safeguard your personal information.
However, no system can guarantee absolute security.

We retain personal information as needed to:

  • Operate the Services

  • Fulfill orders

  • Comply with laws

  • Resolve disputes

  • Enforce agreements

9. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access / Know the personal information we hold

  • Delete personal information

  • Correct inaccurate data

  • Data Portability

  • Opt Out of Sale or Sharing for targeted advertising

  • Manage Communication Preferences via unsubscribe links

To exercise rights, contact us using the information below.

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising your rights.

10. Complaints

If you have concerns regarding our data practices, you may:

  • Contact us directly

  • Appeal decisions as permitted under applicable law

  • File a complaint with your regional data protection authority

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own.
When transferring data from the EU or UK, we rely on approved legal safeguards such as Standard Contractual Clauses (SCCs).

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
When updated, the “Last updated” date will be revised, and additional notice may be provided as required by law.

13. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

Email: Admin@propeptides.com
Address:
MyProPeptides / Arizona Sports Medicine
2034 E Southern Ave, Unit O
Tempe, AZ 85282
United States